Utilization management is the planning, organizing, directing, and controlling of healthcare products in a cost-effective manner while maintaining quality of patient care and contributing to the organization’s goals. (Spath, 2018). However, with bundled payments, healthcare homes, and on-going payment options, resource utilization is imperative to maximize the health and well-being of a defined population. Vaccinations are the number one defense (and in the case of small pox, the only defense) against preventable disease – yet there are thousands of “parents against vaccination” sites on the internet.
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